Rachel has worked in Surrey since 2003, in a range of local government roles before being appointed to the Joint Executive Director for Public Service Reform role in May 2021. In this role, Rachel is accountable to both Surrey Heartlands Integrated Care System and Surrey County Council for driving the continuous improvement of a public service model that supports the delivery of our integrated health and social care strategies. Key areas within her portfolio include public health, population health management, reducing health inequalities, strategic business intelligence and analytics, estates and driving innovation through the Surrey Heartlands Academy.